Refund policy

**Refund Policy**

At Modesh Rigal, we want you to have the best shopping experience. Please read our Refund Policy carefully.

**7-Day Return Policy**

If you're not completely satisfied with your purchase, you have 7 days after receiving your item to request a return for a Refund or Replacement.

**Eligibility for Return**

For a return to be eligible:
- The item must be in the same condition as received – unworn, unused, with tags, and in its original packaging.
- You must provide the receipt or proof of purchase.

**Return Process**

If your return is accepted, we'll provide you with a return shipping label and instructions on how and where to send your package. Please note that items sent back to us without requesting a return will not be accepted.

**Damages and Issues**

Inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, contact us immediately. We will evaluate the issue and make it right.

**Exceptions / Non-Returnable Items**

Certain items cannot be returned, including custom products (special orders or personalized items), sale items, gift cards, and items purchased using discount coupon codes.

**Refunds**

Upon receiving and inspecting your return, we'll notify you of the refund's approval. If approved, the refund will be processed within 10 business days to your original payment method. Keep in mind that processing and posting the refund may take additional time by your bank or credit card company.

If more than 15 business days have passed since we approved your return and you haven't received your refund, please contact us at modeshrigal@gmail.com.

**Contact Us**

If you have any questions or concerns about our Refund Policy, please contact our customer service team at modeshrigal@gmail.com.

**Policy Changes**

Modesh Rigal reserves the right to modify or update this Refund Policy at any time. The latest version will be available on our website.

By shopping with Modesh Rigal, you agree to comply with our Refund Policy.

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