Terms & Conditions

Welcome to Modesh Rigal. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.


1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian. Modesh Rigal reserves the right to update, modify, or replace any part of these Terms & Conditions at any time without prior notice. Continued use of the website constitutes acceptance of any changes.


2. Orders & Acceptance

All orders placed through our website are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion, including but not limited to product availability, pricing errors, or suspected fraudulent activity.

Once an order is confirmed and processed, it cannot be modified.


3. Returns & Replacements

We want you to be fully satisfied with your purchase. If you are not completely satisfied, you may request a return or replacement within 7 days of receiving your item.

Eligibility Conditions

To qualify for a return:

  • The item must be unused, unworn, and in its original condition.

  • All original tags must be attached.

  • The item must be returned in its original packaging.

  • Proof of purchase or receipt must be provided.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Custom-made or personalized products

  • Special order items

  • Sale items

  • Gift cards

  • Products purchased using discount codes or coupon codes (refund not applicable)

Important Notes

  • Once an order has been replaced or exchanged, it cannot be returned, replaced, or exchanged again.

  • Cash on Delivery (COD) orders are not eligible for refunds.

  • Orders placed using discount or coupon codes are not eligible for refunds. In such cases, only store credit will be issued for future purchases.


4. Refund Policy

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.

If approved:

  • Refunds will be processed within 10 business days to your original method of payment.

  • Your bank or credit card provider may take additional time to reflect the refund.

If 15 business days have passed since refund approval and you have not received your refund, please contact us at:

📧 modeshrigal@gmail.com


5. Store Credit

Where applicable (including COD orders and discounted purchases), approved returns will be issued as store credit. Store credit may be used toward future purchases and is non-transferable and non-refundable.


6. Limitation of Liability

Modesh Rigal shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.


7. Policy Updates

Modesh Rigal reserves the right to modify or update these Terms & Conditions at any time. The latest version will always be available on our website.


8. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

📧 modeshrigal@gmail.com


By using the Modesh Rigal website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.